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We’ve updated the video surveillance page (here) to reflect changes. It does not now appear to be the case that the CQC will be consulting on the issue instead they will be talking to people. There is also uncertainty about what was meant by the CQCs intention in this area. Did they refer to their own use of video surveillance or were they saying that they would now look at video footage taken by the family.

At the moment we are working on a couple of big projects but hopefully we can get back to some of these uncertainties?